Refund policy
ALL SALES FINAL
Due to the nature of our product, all sales are final. We do not accept returns or offer refunds once an order has been processed.
SUBSCRIPTIONS
Subscriptions renew automatically each month. You may cancel your subscription at any time.
If you cancel after your billing date, your order for that month will still be shipped, and no further charges will occur.
LOST OR DELAYED MAIL
Orders are shipped using standard postage and do not include tracking.
Lucky Darling Post is not responsible for lost, delayed, or stolen mail once it has been shipped. However, if you experience an issue, please reach out and we will do our best to assist you.
DAMAGED ITEMS
If your order arrives damaged, please contact us within 7 days of delivery. We will review the issue and work with you to find a solution.
ADDRESS ACCURACY
Customers are responsible for providing a correct and complete shipping address at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.
CONTACT
For any questions regarding your order, please contact us using the information provided on our website.